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Copy9 app reviews 2018: How it works for iOS and Android

Copy9 app reviews 2018: How it works for iOS and Android

1. What is Copy9?

Copy9 is a parental control tool, which helps parents stay updated on what’s going on with their kids. Copy9 not only allows you to monitor social networks accounts but also offers such features:


  • Call logs. The app records call logs for you to stay informed who calls your kid. You will be able to review phone numbers, incoming and outgoing calls and other details. If you want to find some specific information, you can listen to all call recordings.
  • Text messages. Check whether your kid doesn’t text with someone suspicious. Copy9 allows you to monitor all the messages your kid sends or receives. Deleted texts will also be available for you.
  • Contacts list. Copy9 provides you with a full list of contacts, which can be found on the target phone.
  • Messengers spy. Monitor someone’s activity on different social media platforms using Copy9. You can review which photos you kid likes and what account he/she visits frequently.
  • GPS tracker. Checking on the current location of a person is possible with Copy9. You can find your kid anytime and also review the location history. The current location of kid will be displayed on the map of your area.

2. How does it work?

Copy9 starts monitoring user’s activity since you download and install the software on the target device. The app works in the background mode. Copy9 records all the activity made on the target device. Then all the logs are sent to your Copy9 Control Panel.

Control Panel is your personal space where all the logs will be available for you. Here you can review the contacts list, monitor current location, review messages and check on other activity logs. To get access to your Control Panel you have to log in.

Your account has to be connected to the target device. To do that you have to download and install the Copy9 application from their official website. Then, open the app and log in your Copy9 account. The app will be able to record logs only if the target device is switched on and connected to the Internet.

3. Is Copy9 software invisible?

Copy9 is created to help parents monitor their kid’s activity remotely. The spying software can be hidden from the owner of the target device. To make the software works invisibly turn on the invisible mode in the “Settings” of the app. The application will gather information and spy on any activity secretly.

What if you want to reach the app, which is already hidden? Then type #1234* and call this number. The application will open.

The mSpy app also works in the background mode. Right after the installation of the mSpy app, the icon will appear on the dashboard. The user of target device won’t be able to reach mSpy account and find out any details just tapping the icon.

But to ensure the work of the app cannot be tracked, you can remove an icon from the dashboard. Your kid or any other person you spy on won’t be able to notice the mSpy spying software on their phones.

4. What devices are compatible with Copy9?

Compatibility of the device with the spying software is an important thing to pay attention to. Copy 9 representatives claim their software is compatible with may Android phones and tablets. To be more specific – Copy9 supports all devices, which run Android OS 4.0.3 – 7.1.1.

To remind your Android version go to “Settings” of the smartphone. Scroll down until you see the “About phone” section. Here you can find the Android version of the target device.

The Copy9 doesn’t run on iOS devices. If the device you want to spy on is iPhone or iPad, better choose another spying software. mSpy may be a suitable option.

All the mSpy spying packages are compatible with iPhones and Ipads. To install the spying software on the target device, you should firstly root it (if it’s Android) or jailbreak (if it’s iOS).

If you don’t want to or can’t jailbreak the iOS device, you can purchase a no-jailbreak package and still have access to your kid’s activity. But the choice of features is limited for non-jailbroken devices:

  • Monitor call logs and contacts lists. You will get access to the contacts list of your kid and will be able to see the phone number of any contact. mSpy provides detailed information on every call to inform you about all the friends and acquaintances of your kid.
  • Spy on WhatsApp account. WhatsApp account activity is also featured in No-jailbreak package. If your kid is an active user of WhatsApp, the package will be perfect for you.
  • Review notes and text messages. Texts and notes of your kid can also be reached with the help of mSpy. You can read the content of every text and view the sender’s name and phone number.
  • Browser history. Visited sites and search history can hide dangers your kid should avoid. mSpy grants you with access to review the browser history and block the resources, which you find inappropriate for your kid.

And that’s not all mSpy can offer you. With all other packages from mSpy, you get full set of spying features.

5. Do I need to have physical access to the phone or tablet I want to monitor?

Many users ask whether physical access to the target phone is necessary or not to start spying. One thing is clear – you don’t need to have physical access to the device to monitor it.

But to start monitoring the activity, the app has to be installed on the target device. It’s impossible to use Copy9 remotely without installation on the target phone. You need to get access to the target device to install the application and setup it to work correctly.

When the app is installed on the device, you can start monitoring it remotely. You have to log in to your account to add the target device to the list.

Make sure you hid the Copy9 app icon. If not, you will need to have direct access to the target device once again to remove the icon.

This spying software was developed with the best intentions. The app is created not to help people break into someone else’s phone, but to protect their beloved ones from wrong choices. Your actions won’t be illegal if you use Copy9 to:

  1. Check on the online activity of your underage child.
  2. Track your own device.
  3. Monitor the activity of the employees on the condition employees know the app is installed on their phones.

You should understand that all the actions you perform with the help of Copy9 app are under your own responsibility. If you have some legal issues unresolved, it is recommended to consult your legal advisor.

7. How to get started?

If you want to check on someone’s activity and don’t know how to use Copy9 app, you can follow this guide to get started.

  1. Purchase the app. Copy9 offers three packages to cover the needs of different clients. You can choose from Standard, Premium and Gold subscription packages. Each of them features different spying option. The Gold package is the most beneficial one as it allows to monitor full activity of specific user including accounts on social networks. Users can select the preferred payment method and then download the official app.
  2. Install and set up the spying software. Make sure to permit the installation of unknown sources on the target device. Without this step, you won’t be able to install the app.
  3. Monitor the activity. Since preparation is complete, log in to your account. You can log in from any device you want to and track someone’s activity remotely.

The logs will be represented in your Control Panel. Here all the data will be classified according to the source where it was found.

8. How to install Copy9 software?

Any app you download can start gathering and analyzing the data only after correct installation. The same is with Copy9. To ensure the app will function flawless follow the installation instructions.

  1. Root the target device. Copy9 app requires root to monitor the target device. If you are confident in your rooting skills, you can get root access on the target smartphone. But if you feel like you lack experience, better turn to experts.
  2. Allow the installation from unknown sources. Your permission to install apps from unknown sources is necessary if you want to install Copy9. Skipping this step, you won’t be able to launch the Copy9 apk.
  3. Download the software from the official site. Go to official Copy9 site. Here download the apk file on the target phone. When the app is downloaded, click on it to open the file.
  4. Perform the installation. Follow the installation instructions.
  5. Log in to your account. Open the app and log in. If you haven’t registered the Copy9 account yet, sign up.
  6. Allow the permissions. To ensure the smooth work of the app, you have to allow the requested permissions.

After the installation is completely finished, you can log in to your account and monitor the recorder logs in your Control Panel. The data and activity gathered will be displayed in the Control Panel after a couple of minutes.

9. What do I need to install Copy9 software on target phone or tablet?

To monitor your kid’s or your employee device, you will have to set up the app on the target phone or tablet. That’s why you will need physical access only to install the application. The actual spying process will be performed remotely.

If you install the spying software without the person knowing about it, you may face restrictions. The device can be locked. Without password, you won’t be able to unlock the device. Find the security codes to ensure the successful installation.

10. Can I install Copy9 software on more than one smartphones or tablets?

Copy9 allows user to monitor more than one device. To get access to logs and activity of any user with Copy9 you have to purchase a spying package. One subscription package (Standard, Premium or Gold) can cover three devices. It means buying the single package you will be able to spy on three devices only.

If you want to spy on more than three devices, you should buy another package.

11. Can the target phone or tablet holder uninstall the software without my consent?

It’s not easy to uninstall the Copy9 software. Once the app is installed on the device, it is hidden from the actual owner. If you delete the app icon from the dashboard, the user can never find out some application was installed on his/her phone.

Besides, to open the app on the target smartphone, one needs to call a number #1234*. Not so many users are going to make a call with such random combination of figures. There is little to no chance that person you spy on guess the code and find the spying software.

Don’t forget to remove the icon of the application. This will eliminate all the chances for the owner of the phone to spot the app.

12. How to uninstall the application?

If you want to remove the Copy9 spying software from the target device and can have physical access to that device, follow the instructions:

  1. Open “Settings,” scroll down to select “More” and tap “Security.” Here you need to deactivate Device Admin.
  2. You can also try the alternative step:

    In “Settings” find “Apps” and select. Find “System Service” in the list and click

    Some users can’t reach the target phone to uninstall the app manually. In that case, you can do the removal of the application remotely.

    1. Go to official site of Copy9 and log in to your account.
    2. You will see the “Settings” on the top right. Find “Uninstall” and select.
    3. To start uninstalling the app, you are required to type your password.
    4. Select “Uninstall remotely.” The application will be deleted entirely from the target phone within a couple of minutes.

Once all these actions are done, you will no longer be spying on someone’s activity with Copy9.

13. How do I buy Copy9 software?

To buy Copy9 software go to their official website. In the menu bar find “Price.” In the window that appears you will be presented with a choice of subscription packages. You can choose between:

  • Standard package. It is the cheapest Copy9 subscription option you can try. Though, the selection of spying features is not so wide with Standard package. You won’t be able to listen to call recordings, review multimedia files and track social media accounts. Standard subscription is for you if you want to give Copy9 a try.
  • Premium package. The Premium subscription is an upgraded Standard. It allows monitoring Facebook, WhatsApp, Viber and Skype messages. Call recordings will also be available for you with Premium subscription.
  • Gold package. The last subscription package includes all the spying features. You won’t be restricted to read Kik or Line messages. The surround recording feature is accessible only for the user with Gold subscription.

When you choose the suitable package, click on “Buy now.” Fill in the order form and decide on payment method. If you can’t make up your mind considering the subscription, try using the trial version. You will be given two days to try the Copy9 features for free.

14. How long does it take to get the software after purchasing Copy9?

The payment process takes some time. The amount of money you paid has to be transferred to another account. Right after the payment is submitted and processed, you will get a confirmation e-mail. You can find installation instructions and other details in this letter.
If you are already a member of Copy9 community, wait until your payment proceeds. The newly bought subscription will then renew in your account.

When it comes to installation, mSpy doesn’t leave their customers on their own. Every user will be provided with guided explanations on how to install the application and set up the features. If you decided to invest in the subscription of the mSpy app, you could choose between such options:

  • Basic. This package meets the basic spying needs of mSpy clients. With basic subscription, you can use GPS location tracker, read text messages, browse through contacts list, notes, and browser bookmarks.
  • Premium. This subscription covers all activity types. Premium package allows monitoring social media accounts, read sent and received messages and spy on shared content. As social networks are the perfect place for bullying, with the mSpy subscription you will be able to “disconnect” your child from harmful people.
  • Mobile Family kit. If you aim to monitor more than one device, this package is suitable spying option for you. It has the same features, which Premium provides but gives you 10% off for three subscriptions.

The great thing is all three packages are compatible with both Android and iOS operating systems.

15. Are my credit card details safe with Copy9?

Copy9 guarantee their users’ full confidentiality and security. Copy9 offer two payment methods to choose from. You can pay with your Credit/Debit card or PayPal.

Paying for the subscription you only insert your credit card details only to let the system process them and transfer the sum from your account to the one registered for Copy9.

Your personal information can’t be saved or copied. Once the payment is submitted, your details will be forgotten.

16. Will Copy9 show up on my credit card bill?

Copy9 name won’t appear on your credit card bill. You can be sure no one gets to know you are using Copy9 spying software. Don’t be ashamed because of the fact you use spying software.

There is nothing shameful of caring for your kid. Your boy or girl won’t be around for long. You can’t spy on them literally and follow them everywhere they go. But if you have a chance to check on your kid online activity and ensure everything is ok, why to neglect such possibility?

With parental control apps, you can be sure kids who text your child are his/her friends, not random people. Reaching someone over the Internet is easy. That’s why you have to be alert when it comes to kid’s online safety.

And this is not about what name will be depicted on your credit card bill. It’s only about the wellbeing of the people you love and care for.

17. How can I get a refund if I’m not happy with Copy9?!

Copy9 name won’t appear on your credit card bill. You can be sure no one gets to know you are using Copy9 spying software. Don’t be ashamed because of the fact you use spying software.

There is nothing shameful of caring for your kid. Your boy or girl won’t be around for long. You can’t spy on them literally and follow them everywhere they go. But if you have a chance to check on your kid online activity and ensure everything is ok, why to neglect such possibility?

With parental control apps, you can be sure kids who text your child are his/her friends, not random people. Reaching someone over the Internet is easy. That’s why you have to be alert when it comes to kid’s online safety.

And this is not about what name will be depicted on your credit card bill. It’s only about the wellbeing of the people you love and care for.

How can I get a refund if I’m not happy with Copy9?

Purchasing any product every customer has a right to return the money if the product doesn’t meet quality standards. If you are dissatisfied with the Copy9 app, you can get a refund. But there some details considering refunds you need to keep in mind.

  • The refund option is valid for five days from the date of purchase. Copy9 representatives claim five days are enough to test the software and understand whether you like it or not. Thus, you won’t be able to request a refund if this refund period has already expired.
  • If you can’t or don’t want to root the device, no refund can be provided. The spying features won’t function correctly on the unrooted device.
  • Refund can’t be provided if you decided to cancel your order.

If you want to request a refund, you need to explain your issues to Copy9 customer support representative. You should express why you think the software is ineffective and provide the proofs for your statements.

To find more detailed information regarding refund, go to “Refund policy” page on official site of Copy9.

18. How long does it take the software to be shipped?

The Copy9 software doesn’t come to your home in the parcel. You will get the software via e-mail. Once you paid for the subscription, you will get an e-mail with installation guidelines and other details. Then you will be able to download the app and install it on the target device.

19. I have purchased the Copy9 software but haven’t received the email for installation instructions, what do I do?

Payment takes time to be submitted. Once you purchased the subscription, the letter will be sent to your e-mail as soon as the payment is confirmed. Usually, it takes from several minutes to 24 hours. You should have the letter in your inbox by another day.

What to do if there is no letter? Then you should contact support staff. Describe them your problem and wait until it is resolved.

A speed of money transfers often depends on payment system you use. mSpy can ease and fasten the payment process for you.

Purchasing your mSpy subscription, you will be able to use one of the following payment methods: Visa/MasterCard/Eurocar, American Express, PayPal, Check, WebMoney, Ukash, Qiwi Wallet, eCheck and many others. You can select the method preferred to you and get the payment confirmation letter the fastest way.

From the moment the payment is confirmed, check for the letter from mSpy in your inbox. Examine the Spam folder. The letter may accidentally be selected as spam.
In the letter, you will find your mSpy account credentials and link to your Control Panel. Control Panel is where the recorded logs will appear.

20. How do I start monitoring the target phone or tablet?

To start monitoring any device with the Copy9 app for Android, you have to install the software on the device. The installation instructions can be found above.

The data and activity gathered will be available for you in your Control Panel. Here you will be able to monitor different activity types.

  • Social media messages. Can you read messenger messages with Copy9? Copy9 app allows you to get access to personal messages exchanged on Facebook, WhatsApp, Viber, and Skype. If your kid or employee you spy on use Hangouts, you can monitor this messenger too.
  • Voice recording. Another feature of the Copy9 app is the voice recorder, which functions only if the device is connected to the Internet. With live audio recorder, you will be able to hear surroundings of your kid or employee. Voice recordings will be stopped if the user decides to make a call or receives an incoming call.
  • Multimedia files. Access to photos and videos of the user will be allowed for you with Copy9. The software supports many file formats and allows you to see photos preview. The photos will be compressed in order not to restrict the work of the battery of the device.
  • Apps use history. This feature allows you spy on the usage of the app and find interesting details your kid may hide. All the information regarding application installed and deleted will be available for you in the Control Panel.
  • Internet Activities. The software will monitor the history of built-in browsers. Sites and information user looks for will be shown in your Control Panel.

21. How long will it take for data to be uploaded to my account?

The logs will appear in your Control Panel in 20 minutes. But you should mind the fact that the target device has to be connected to the Internet all the time. If the device is disconnected, the logs cannot be updated.

If you look for the app that combines more spying features, you can try mSpy software. What is unusual about this application? Geofencing is the option any parent would love to try. mSpy allows using geofences to spy on the places your kid enters and leaves.
How does geofencing work? You set the geofence for particular zone or area. Once the person monitored leaves or enters the area, you will get a notification. Then all the geofencing history will be available to examine in your Control Panel.

The geofencing feature can be extremely useful for parents who can’t take their kids to and from school. Geofencing will ensure your child successfully reached the place.
If you monitor your employees, geofencing will help you manage discipline in the workplace. Geofences set at workplace will tell when your staff comes to the workplace. You will be able to arrange the flextime and make the working day more productive for the employees.

22. Can Copy9 access deleted text messages?

The deleted messages can be viewed in your Control Panel. If the user backed up the data and then deleted some messages, they will still be shown in your Control Panel. But if the backup was performed after the data had been deleted, you won’t be able to read such messages.
To ensure you will see every removed message, do the backup after the installation of the app.

23. Can Copy9 access SMS & IM CHATS like WhatsApp, Facebook,….?

Social networks messages are the first thing parents want to monitor with the spying software. Modern kids spend their free time scrolling Facebook or Instagram. Many parents get suspicious: with whom their kid texts all the time? Copy9 spy app helps to read any message your kid may receive.

To allow you to access private messages on social networks, the target device has to be rooted.

Direct Instagram messages, as well as Snapchat group chats, will be available in your Control Panel. If you want to get access to deleted Snapchat snaps, install the mSpy application. The app will keep you updated on who your kid texts with. Content exchanged can also be viewed with the help of the mSpy app.

Photos and videos kids send each other are stored in the Control Panel. To examine content shared, go to your mSpy Control Panel and choose the social network from the list of activities. Messages, photos, and videos will be shown.

24. Can I monitor data from my own phone?

You can access your my Copy9 Control Panel from any device. If you are stuck in a traffic jam, running errands or relaxing at bath after a long day, you will be able to check on the activity of your kid from your smartphone.

Though, Copy9 representatives recommend accessing the Control Panel from your laptop or computer. They explain the full set of spying features can be only be displayed on the laptop.
If you have some issues regarding the app, you can always contact Copy9 customer support. At mSpy, the technical assistance agents are ready to inform you any time of the day. mSpy guarantees their user free assistance 24/7. Purchasing mSpy subscription you will automatically get technical assistance included.

  • Basic and Premium packages provide free e-mail support and live assistance via chat.

If you want to “upgrade” your assistance, here are some technical assistance packages:

  • Phone Support. For the one-time payment, you will be able to call technical support and get answers to your questions over the phone.
  • mAssistance package. If you have difficulties with rooting or jailbreak, you should invest in technical assistance. mAssistance features guided installation of the mSpy application, the full setup of the app and around-the-clock support via e-mail, phone or chat.

25. Is there a data upload limit on Copy9 software?

You won’t be restricted in data storage with the Copy9 app. The Control Panel is not limited, and you can upload as much as you want to.

26. How do I check target phone and tablet usage stats?

The logs will be appearing and updating in your Control Panel. All the activity is divided into different types and can be reached from the Control Panel. What else can you find there?

  • Keylogger. A keylogger is an essential tool for parents. It records every word your kid types. With keylogger, you can detect passwords, searches, login credentials and any other information the user types. The keylogger can’t be noticed or spotted by an owner of the device. That’s what makes this tool useful.
  • GPS tracker. You can quickly reach GPS tracker from your Control Panel. GPS tool works only if the device has a connection to the Internet. The live location of your kid or employee you spy on will be demonstrated on a map of your area. You can monitor where the person is going and how much time he/she stays in one place.
  • Auto answer option. This feature allows you to listen to surroundings of your kid. How does auto answer work? Firstly, this feature has to be turned on the target device. Then you can call the number, and the software will answer it automatically. The user won’t notice any incoming signal or indicator. You will be able to listen to live surroundings unnoticed.
  • SMS spy. While many people prefer texting on social networks, there are still users who send and receive a lot of SMS messages. You can monitor them with the Copy9 app.

27. Do I get Copy9 upgrades?

Copy9 now has 3 subscriptions you can choose from. If you went for Standard subscription plan, you could always get upgraded to the Premium or Gold packages. Wait until your initial subscription plan expires and purchase upgraded plan. If you want to upgrade plan right away, you should contact support staff and explain them your issue.

28. Do I have to reinstall the app if the target phone or tablet gets a software update?

Copy9 app is regularly updated to fix issues that may arise. You will be notified when a new update is available. To update Copy9 spying software, you will be required to reinstall the app. Reinstallation will ensure the flawless work of the application.

Many users think the new version of Copy9 will solve the problem of data uploading. There are complaints that the data cannot be synced. Copy9 representatives explain there can be such reasons for such problems:

  • The device is not connected to the Internet.
  • The device is connected to the Internet, but the connection is weak.

If you checked the connection and data still cannot be synched, you can turn to customer support representative for help.

29. Why is mSpy better?

There are many parental control options nowadays. But mSpy app stands out among many competitors. What makes the mSpy a right solution for parental control?

  • Multi-language support. It’s crucial for mSpy what language our client speaks. Customer support will answer your questions and handle your issues speaking the language preferred for you.
  • Snapchat spy. Snapchat is everyone’s favorite social network now. And it’s not a secret that snaps are deleted within 10 seconds. With mSpy you can view deleted snaps and get access to shared media. All the Snapchat details will be shown in your Control Panel.
  • Spying without jailbreak. mSpy has an individual subscription plan, which requires no jailbreak. If you don’t know how to jailbreak the device, a no-jailbreak package with user-friendly interface is for you. The plan is compatible with iOS 7 to current.
  • Comprehensive reports. This option is excellent for someone who wants to have detailed information about the target device. The comprehensive reports are available in Basic and Premium packages. The report will be formed depending on your request and sent directly to your Control Panel. If you monitor more than one device simultaneously, the comprehensive reports will come in handy.
  • Additional device info. With mSpy you always get access to additional information on the target device. Can’t reach your kid? Maybe the battery is dead. You can check this information in your Control Panel.

mSpy will provide detailed information on where your kid is at the moment. Device locking features ensure greater control allowing you to lock the phone and prevent the data breach in case the device is lost or stolen.

The mSpy app is compatible with almost every phone you kid may own. The installation process may vary depending on the phone model. But you will be provided with instructions on installation of the app.

You can’t predict what things will happen at school the other day. Even if everything seems fine, you don’t know what inner conflicts your kid faces every day. With mSpy you will get closer to your child and protect them from the things they shouldn’t see.

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