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Solving the issue of Apple locking out your kid’s iCloud Account

Solving the issue of Apple locking out your kid's iCloud Account

mSpy no jailbreak solution is a service that allows parents to monitor their kids’ devices using their kid’s iCloud username and password. Many of our clients who use our ‘mSpy no jailbreak solution service’ are recently facing the issue of Apple locking out their kid’s iCloud account.

It has been frustrating for most parents when they receive “iCloud login failed, wrong Apple ID or password” when trying to update the information on their mSpy accounts. It means Apple has blocked their Apple/iCloud password.

This is due to the fact that Apple has applied an additional security filter.

We understand the situation but unfortunately, there are some issues that we do not have control over. This particular problem does not come from mSpy but Apple iCloud system.We always do our best to find the best solutions for our clients experiencing problems with our software as soon as possible by providing effective troubleshooting guides.

Why is iCloud being locked?

iCloud locking is a security procedure Apple uses to protect its users against dubious and company-wide breaches. If users change their password numerous times within a brief period of time – they are locked out. While this security update is a really good method for Apple to safeguard its user’s accounts and data, it can also be problematic and annoying for parents monitoring their children’s devices with mSpy no jailbreak solution service.

What to Do if iCloud password is locked by Apple?

Dealing with this issue when it happens is pretty easy. You will need to have possession of your child’s device to fix it.

You will need to change the iCloud password. Click here to proceed.

Before you begin, you need to unlink your Child’s device from your mSpy account. Follow these directions to complete this step:

  1. Log in to your mSpy account using,
  2. Go to Device Management section,
  3. Click Unlink Current Device and confirm,
  4. You will be brought to initial installation.

Once you have a different password and have unlinked your child’s device from your mSpy account, you’re ready to connect it again by simply entering Apple ID and new password into the appropriate fields in your mSpy account.

If the issue persists, please follow the instructions below:

  • We recommend you to change the iCloud email too if the issue persists. You will need to use an email address that has never been used with iCloud backup. You can create one free Gmail or Yahoo account if you do not have one.
  • When the email is changed, other devices linked to that Apple ID will be prompted to update the necessary information.
  • We are in the final stages of a new system that will restrict Apple from blocking passwords so often. This process will make using mSpy without jailbreak smooth for all our customers.
  • Also, we recommend you not to relink your device once the connection is established more than 2-3 times a day once the connection is established a day as it leads to Apple automatic password ban.
  • If you ever run into any issues using mSpy, feel free to submit a support request to or contact us in a live chat in this section available 24/7.

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April 9, 2018 12:01 am

I have reset my apple ID password seven times now and I am sure that mspy is what is blowing it up. Each time I have to download the call log and change to device on 10 different devices. No help from!

Customer Care Team
Customer Care Team
April 10, 2018 12:57 pm
Reply to  lisa

We are sorry about the issues you are facing. Please dial (+1 855 896 0041) or contact our Customer Care Team via Live Chat in the Help section. We will do our best to resolve your problem asap.
mSpy team.

June 11, 2018 4:49 pm

The device keeps getting locked out of iCloud. Can i download software on the device and then hide it somehow? Will this install help me so i can monitor the device and my kid won’t get locked out?

Customer Review Team
Customer Review Team
June 12, 2018 7:59 am
Reply to  Shani

Hello Shani,
Thank you for your question.
As we wrote here

Right after the installation, mSpy application is launched and starts working in a background mode. The icon which appears after mSpy installation does not contain any settings for mSpy functionality. For better user experience, there are 2 options: either to keep it on the dashboard of the monitored device or not.

By installing mSpy, you confirm your intention to use this software legally, i.e. you install mSpy on your own device, the device of your underage child or the owner of the device agrees to be monitored.

Steve Rogger
Steve Rogger
July 10, 2018 11:18 pm

I have read the post and it is very useful. I have faced this locking issue some time.

January 29, 2019 8:53 am

The only solution for the frustration like I have with this iCloud password blocking issue is to know WHEN you are ready with your problem solving.

Posted In:   Parenting Tips