FlexiSPY is one of the effective parental control solutions for all caring parents. The software employs many monitoring features. Once installed on the target device, FlexiSPY can record all activity logs and transmit them to personal Control Panel.
With FlexiSPY you will get complete access to the device of your kid. The software runs on smartphones, tablets and personal computers. How does the FlexiSPY app work?
FlexiSPY doesn’t differ much from the rest of parental control services. Though, there are some minor differences user should know.
Note that you can’t download FlexiSPY from Google Play or App store. The official app is only available on the FlexiSPY site.
FlexiSPY is widely used by the majority of parents nowadays. The need to use parental controls like FlexiSPY is directly connected with digital parenting.
With the extensive choice of mobile games and applications, kids get interested in technology from the very young age. But it is not always a good sign. Although the Internet provides many opportunities to learn something new and develop oneself, it also brings risks for kids. Thus, it’s every parent’s task to protect kid from the harmful effect of technologies.
Effective digital parenting is a skill. You can learn how to recognize fake online friends and teach your kid to be careful when texting with strangers. With modern parental controls like FlexiSPY, you can prevent real danger.
Another reason to use FlexiSPY software is to monitor your employees. If you are in charge of a large company or corporation, you know it’s not easy to control everything and everyone.
With monitoring app, you will be able to maintain sustainable development of your company. FlexiSPY will help you establish discipline in the workplace. Moreover, you will be able to prevent company data leaks.
You can also use FlexiSPY to control the personal device remotely. Check any activity and track the location of your smartphone with FlexiSPY.
To install FlexiSPY on the target smartphone, you should first purchase a subscription plan. When the payment is submitted, you will receive a confirmation letter. In the letter, you will find your login credentials and file with installation guidelines.
Don’t delete the confirmation letter. You won’t be able to login into your account (online portal) without your login and password.
Installation of the app cannot be performed remotely. You require physical access to the phone to get started.
Note that rooting is not an easy process. If you decide to root the smartphone, note that you may face some security risks. It’s better to have your device rooted by technicians.
Install the application following guidelines. After the installation, you will need to set the app. You can also hide the FlexiSPY icon from the user. Delete it from the dashboard and user of the device won’t be able to detect spying software.
One FlexiSPY license is valid for one device. That means if you want to spy on two devices, you will have to buy two licenses.
You change the target device anytime. If you want to stop monitoring one device and start spying on another, you can deactivate the license on one device and activate it on another. You can move the license unlimited number of times. Make sure the device you want to license too is compatible with the FlexiSPY software.
FlexiSPY supports Android OS 4.0.3 – 8.1. To install the software on Android smartphone, you will need to obtain physical access. The device can be either rooted or not. Root access is required to spy on messages exchanged on social media and record VOIP call logs.
Extreme plan offers some other features that require root. These are live listening, surroundings recording, and application activity.
Dual SIM smartphones don’t support all FlexiSPY features. Mind this fact, before purchasing the software.
As for the Apple phones, FlexiSPY runs on all versions of iOS up to 11.1.2. If you are going to monitor your kid’ iPhone, there is one thing you need to remember. The FlexiSPY software stop working when the device is turned off.
Such malfunctioning occurs due to jailbreak. When the phone is restarted, jailbreak reverts configuration to the previous non-jailbroken condition. Thus, you need to jailbreak device again. To restart the app, restore configuration on an iPhone. Follow the jailbreaking instructions provided on the FlexiSPY official site.
How to move the software from one smartphone to another? Many FlexiSPY users delete the software from target devices to deactivate it. If you remove the app without deactivating it firstly on the target cell phone, you won’t be able to activate the license on another device.
To deactivate the license, go to ‘Help’ section from your FlexiSPY account. Here click ‘Reference Manuals’ and choose ‘Deactivation and Uninstallation.’
Remote SMS command also can deactivate the software. SMS command is the SMS you send from your device to the one you spy on. Your deactivation code is <*#14142>. Type it in the message field replacing ‘License Key’ with your actual key.
After deactivation, you will have to uninstall the software. Uninstallation can be performed remotely. To uninstall from your FlexiSPY account, go to ‘Help’ and select ‘Device Settings.’ Then click ‘Device Controls’ and choose ‘Uninstall.’
If you prefer using SMS commands, you can send one, which will trigger the uninstallation of the app. Copy this <*200> into message field, replacing ‘License Key’ with personal software license key.
Only when the software is completely removed from the target device, you can install and activate it on another device.
Where can you find your license key? The license key is your activation key. Without license key, you won’t be able to activate the software and start using it. So where to find the key?
FlexiSPY lets users decide whether to keep the app icon on the dashboard or hide. Running in a stealth mode the software stays invisible.
Hiding the FlexiSPY software is easy. Go to the settings of the app and turn on foreground mode. What are the reasons for hiding the app?
After the Android phone is rooted, user can notice SU icon on the dashboard of the device. Hide it from the user to eliminate risks.
Installing the FlexiSPY software on your personal device is legal. If you want to use FlexiSPY to monitor someone else’s phone, you have to obtain permission from the owner of the phone to do that.
User has to be aware his/her activities are monitored. As you may know, in some countries it is prohibited to install the spying software without the approval of the device’s owner. FlexiSPY doesn’t endorse illegal use of the software. Using the FlexiSPY software, you acknowledge that:
In the majority of countries, law doesn’t prohibit parent to monitor devices of their kids. Employers can also check the activity of their employees legally. But, the employer has to own the devices, which are monitored. Though, it is not legal to install the FlexiSPY software on the device, which belongs to someone else.
FlexiSPY doesn’t renew your subscription automatically. The application stops working when your plan is over. You can renew the subscription manually from your online portal.
Renewal is the prolongation of your current subscription. If you primarily went for three months of FlexiSPY use, you can renew adding another three months.
To renew your current subscription plan, go to your account. Find ‘Renewal’ button and follow step-by-step instructions.
How to upgrade? If you intend to change your current plan to more advanced, you need to upgrade your subscription. You can upgrade to Extreme plan from Premium. Or you can go for 12 months subscription instead of 3 months.
Upgrading, you will replace your primary subscription with the new plan. You can’t revoke your upgrade. The new subscription expiration date is calculated from the date of upgrade.
How to add multiple licenses to same FlexiSPY account? If you already installed FlexiSPY on one device, you can add another smartphone you spy on.
Purchasing a FlexiSPY plan, you will get your original login and your license. But you can also make a purchase being logged in the system. Thus, buying a plan inside your dashboard, you will add another license to your account.
To add multiple licenses to own account, log in to previously created account. Account name or number will be displayed near the FlexiSPY logo. Click ‘Buy More.’ From the list of options, choose the product you’d like to add and submit the payment.
License will be added to your account. You can switch between two, three or more license to check the activity of each user.
You can buy and add an unlimited number of licenses. Adding PC or Mac desktop license to a mobile phone plan, you will get an overview of online activity of the particular user.
What plan should I go for? FlexiSPY offers two subscription plans, which covers different spying features.
The premium plan contains all basic spying features of the FlexiSPY software.
Extreme plan covers a slightly bigger set of spying options. It includes all the Premium plan features, but also offers some exclusive options.
Reinstallation requires physical access to the device. But, upgrade of the software can be conducted remotely. Log in to your online portal and upgrade to the preferred version.
How to you use your portal to search for specific data? FlexiSPY stores recorded activity in your online portal. Here you can review logs, download and delete them. It’s difficult to find important details if you have lots of data and logs stored. It is recommended to delete logs once in a whileю It will help you to find what you are looking for easier and faster.
FlexiSPY removes 90 days old data from your portal. But you may be sure that data, which is deleted by FlexiSPY is completely erased. Unfortunately, you can’t recover deleted logs. If there are some logs, you’d like to store, download them from your portal.
All text logs will be available in CSV or XLS formats. These are information about phone calls, SMS, E-mails, website URLs and IM chats.
To search and download logs from your portal follow the steps:
and set where to choose.
FlexiSPY offers refund policy to all their clients. With the refund policy, customers can be sure they have a chance to get their money back on the condition they can’t install or activate the software during ten days of purchase.
If customer managed to install, activate and use the software, FlexiSPY representatives would ask for a reasonable explanation for their disappointment with the software. The client should also provide reliable evidence.
FlexiSPY guarantees full refund of your costs in case:
To claim the refund, follow the instructions:
FlexiSPY guarantees refund for all their customers. Support staff deal with every request precisely to resolve all issues the customers may have.
Chargeback is a demand expressed by a customer to his/her credit card provider to reverse the transaction and return the money. Customers are not restricted in the right to claim a chargeback. In result, many of them may commit chargeback fraud.
FlexiSPY considers chargeback a type of fraud. That’s why in case of chargeback your account will be immediately deleted. FlexiSPY will gather all account information along with recorded activity logs and present them to authorities for further investigation. Consider this if you are going to fill a chargeback.
You can always cancel the chargeback. To do this, you should contact your bank or credit card provider and request a chargeback reversal. The reversal will return the money to the FlexiSPY ltd. The company won’t be charged penalty fee, and your account will be restored.
FlexiSPY servers store your data only for 90 days. After this time all the recorded logs and other information are automatically deleted from the servers.
FlexiSPY offers their customers large data storage. You can store over 500M of data, but this often results in poor performance of the whole system. FlexiSPY technical team struggles to handle performance issues and improve data processing.
How much Internet data does FlexiSPY use? The amount of data used depends on type of activities that are being monitored by the system. Features like surroundings listening don’t use much of a data.
FlexiSPY software is always running in a stealth mode. Thus, the application waits to capture the information you intend to spy on. Logs that contain text (call logs, group chats, browser history) don’t use a lot of data. The system downloads them into your account without causing the massive increase in internet data use.
On the other hand, some features still require some data. If you set up the app to monitor gallery and capture large files, such as video and high-resolution photos, you will spot a considerable increase in data use.
GPS-based features also require a lot of data. The app usually needs a lot of data to query the satellites and track someone’s location. If you intend to receive GPS location logs frequently, be aware these features will considerably increase data usage.
Can FlexiSPY capture only the data you need? FlexiSPY software is easily customizable. You can enable monitoring only those activities you need and disable capturing unnecessary data. You can also set up the app to monitor GPS location two-three times a day to save the data. Feel free to change these settings anytime you need to.
A special timer chooses the time when the software connects to the Internet to transmit all logs to your online portal. You can change these whenever you want. The data will be processed in real time or at the specific time chosen by you. You can minimize data use by setting the software to send reports less frequently.
FlexiSPY app can use Wi-Fi to transfer the logs to your account. This makes things even easier, as you can set the timer to upload data only using Wi-Fi. If the device connects to the Wi-Fi several times a day, you can eliminate the use of mobile carrier plan.
FlexiSPY uses data only to upload files and logs. That means if your kid has 250 megabytes of files, the software will use this precise amount of data to transmit the logs.
You can easily customize the settings of the app. You can choose, which applications and activities have to be monitored and when the logs should be uploaded.
How much phone battery does FlexiSPY software use? Thousands of FlexiSPY users ask this question. Indeed, it’s important to know how much battery the spying app drains.
After installation of the software on the target device, the data will be uploading automatically. But you can enable features you need and disable those you don’t need or choose to upload via Wi-Fi to minimize battery use on the target smartphone.
What features cause battery drain? Battery use depends on the type of activities you decide to monitor and how frequently the servers upload and transmits data to your online portal.
Live listening using Spy Call won’t drain the battery much. This feature reduces the use of internet data and doesn’t use more battery than an average phone call. But using Spy Call to listen to surroundings of your kid for a long time, you will apparently see battery percentage goes down.
Spy Call is the call performed from your own device. The only difference with an average phone call is that Spy Call is answered by FlexiSPY software to avoid user notice the call.
FlexiSPY runs in the background mode, which means it uses little battery. The software captures the activity you chose to monitor. The more activities the app monitors, the more battery it drains.
Everything is different with real-time upload. If the app captures pictures, videos and audio files, these media will prolong the upload and use more battery.
The report timer automatically reports data every hour. This configuration helps technical team of FlexiSPY to keep the overall performance high and prevent data processing issues. But you can alter the timer settings anytime you want.
FlexiSPY app settings are flexible for users. You can always enable the features, which are useful for you and disable those, which seem not helpful. Note that the app does drain battery only if it’s set to capture and upload many logs.
With the FlexiSPY app, it is possible to capture deleted data. The software doesn’t actually recover erased data from the target smartphone. FlexiSPY is able to track deleted activities only when they occur after the software is installed on the device. The app can’t restore previously removed activities.
As you may already know, FlexiSPY works in background mode. You dev what activity the app will capture and upload. That’s why the software records all data at the time it appears and copies it to the internal servers. When the target device connects to the Internet all those copies are transferred to your online portal.
The target device may delete some text or picture. But FlexiSPY will have copies of such information and won’t remove from the server. You will obtain all data whether it was deleted or not.
FlexiSPY allows you to enable and disable features that are included in your plan. Physical access to the device is not required. You can turn on and off the features remotely from your portal.
Log in to your account on the official site of FlexiSPY. Go to ‘Help,’ there choose ‘Device Settings’ and move to ‘Data Delivery.’ Here click ‘Change Application Settings.’
You will see list of features included in your plan. Check those you need and uncheck the others.
FlexiSPY is not an affordable software. They claim they provide a high-quality product with extensive set of spying features. Though, even considering the quality of the software, it is still expensive.
FlexiSPY provides occasional discounts for their clients. They offer Christmas, Easter and Valentine Day discounts, but you should check for them regularly not to miss one. Current discounts are displayed on the FlexiSPY homepage.
If you intend to buy more than two plans, you should contact customer support staff to find out what discount is available for you.
FlexiSPY is not a perfect spying software. It offers some really useful features, but the software isn’t cost effective. There is also no free trial period. But you can always try alternative spying app.
mSpy is one of those apps you can go for. Along with user-friendly interface and three subscription plans, this parental control software covers exclusive features.
Four levels of technical supportIt’s okay if you don’t know how to install and set up the mSpy software. mSpy technical support will provide you with detailed guidelines.
mSpy will provide you with overall picture of the online activity of your kid. Create your mSpy account and stay informed.