As kids and teens can’t imagine their lives without social media, online predators and cyberbullies go online to find their victims. It’s no wonder that many parents use parental control apps, such as mSpy, to monitor their kid’s online activity.
Monitoring apps help parents prevent their children from being harassed or groomed on the Internet, allowing them to detect the danger on time and block the offenders.
If you are one of the happy parents who have protected a kid with the help of mSpy, you might want to remove the app from their phone now. In this guide, we are discussing how to uninstall mSpy from a target device, as well as how to deal with related issues.
Table Of Contents
What Is mSpy and How Does It Work?
mSpy is a parental control app designed to help parents safeguard their kids by monitoring their online activity. It includes a set of advanced monitoring features, such as tracking a target user’s GPS location, viewing their calls, watching multimedia files on their device, and monitoring their social media accounts.
After you install mSpy on your kid’s phone, it starts collecting data about their activity. All this information can be found in your mSpy Control Panel, which you can access right from your smartphone. The app works well both on iOS and Android. However, to use some of its functions, you need to jailbreak or root a target device.
How to Delete mSpy From a Target Device?
If you no longer need mSpy, you can easily delete it from a target Android phone. To uninstall mSpy, you need to access it and follow these steps:
Step 1. Go to Settings (they are usually marked with a cog icon), Click Apps or Applications.
Step 2: Find an app named Update Service. That is the mSpy apk file that uses another name to run undetected.
Step 3: tap ‘Uninstall’
Thats all you need to do to remove the mSpy from your kids device.
Installation on Android Devices
mSpy is a powerful parental control app with a significant number of monitoring features. In this article, we’ve told you how to install mSpy on a target Android phone.
Frequently Asked Questions
Will I be notified if a target user uninstalls the app?
If a monitored person detects mSpy and deletes it from their phone, you will be notified immediately. You will also get an alert if a target device is damaged, and mSpy cant work.
Can I change a target device without changing my subscription?
You can link various devices to your mSpy account without changing a subscription. However, you can track only one of them at a time. To start monitoring another device, you need to remove mSpy from a previous target phone and re-install it to a new one.
Is the mSpy icon displayed on a monitored device?
When you install mSpy on a target device, you have the option to remove the icon from it. We recommend this if you don’t want a target user to detect mSpy on their phone.
What if I need technical support?
Whenever you need assistance, our customer support managers are happy to help you. You can request free support services via chat, email, or phone. If you need personalized customer assistance and step-by-step guidance on installing or uninstalling mSpy, you can buy our Support Priority line.
And if you want our managers to assist you in installing mSpy or rooting/jailbreaking a target phone remotely via TeamViewer, you can purchase mAssistance.
I have installed the app on targeted device but the phone keeps giving massages that the app is installed and if you want to Uninstall it, it can’t be undetected for some reason, I need help please
Hi, Leo! Did you check the option to hide the app’s icon when installing it? If you’re having any technical issues, please message our support in the chat or email us at firstname.lastname@example.org.
If they delete the app from their phone what happens?
Hi, Ana! If the app is deleted from the target phone or the connection was lost for some reason, you’ll get a notification about it. If they deleted the app, you would need to manually re-install it.
Hi, can i read all of my kid’s whatsapp messages through the app? What happens if they delete the messages immediately? And can I also read messages from the Signal app? Thx!
Hi, Nadia! If the kid deletes the message immediately before mSpy had the chance to sync up the data, unfortunately, you won’t be able to see it in your dashboard. However, Screenrecorder might still be able to capture the screen before the message is deleted, so you might find the screenshots of missing messages in the Screenrecorder tab.
As to the second question. mSpy doesn’t support Signal monitoring yet, but we’re constantly adding new messengers to the list of features, so be on the look-out for that 🙂
My daughter lost her phone at the lake and I bought her a new one. I deleted all the mspy emails accidentally, how do I reinstall it on her new phone? I still nave almost 3 months left of service!
Hi, Cass! Can you still log in to your account? You can remove the old device and connect a new one through your Control Panel. You won’t be charged any additional fees. Feel free to reach out to our support team if you need any help.
Hey, this is so dumb but I installed the mspy app on the wrong phone and now I have no access to it to delete it. What do I do? I know I can get in trouble for installing on an unauthorized phone so what can I do to delete it so I don’t get in trouble for accidentally doing this?
Hi, Rosa! You can disconnect the device through your Control Panel and mSpy will stop tracking its data. However, to actually uninstall the app from the phone, you need to do it directly through the phone’s settings.
What if the app is deleted from the target’s mobile within a month and I have an annual subscription. Can I install the application in another mobile without paying again?
Hello, Haithm! Yes, of course. You can re-install the app on the same phone or change the monitored device within the same subscription.
What can I do if my ex-boyfriend is using your app to stalk me but I can’t find the “update service” app under settings/apps to uninstall?
Hi, Ellen! Are you sure that it’s mSpy that was installed on the device? Please contact our support team, they can help you locate the app and uninstall it.
Will the app let a person know that they’re being watched?
Hi, Steven! You can choose the option to hide the app’s icon during the installation, so the software will not be visible on the device.
If a person reset there mobile then app will be removed or works perfectly at backend ?
Hello, Aadi! You’ll need to reconnect/reinstall the app if the device is fully reset.
How can l hide the app from my daughter device?
Hello, Oliveira! You can choose the option to hide the app’s icon during the installation.
I disconnected the target device accidentally. I no longer have the password to that phone even though the app is still installed. Is there any way to re-establish that connection if I don’t have the new password??
Could you please message our support team in the chat, they will help you out.
Hi I recently found out that my boyfriend bought a subscription for this mspying app for this phone he bought for me ( moto G play 2021) and I was wanting to remove this app so I can no longer be monitored without my permission. I’m 22 years old i can see it be different for children. I want to remove this from my device. How?
Hello, Kellie! Please contact our support team, they will help you uninstall the app and will remove all your device’s data from our servers so that it can’t be viewed any longer.
How does one contact the support team ??
You can submit a request here, use a chat bot or contact us by any of the options given here.
The app was installed on my iphone 11 pro by my ex-husband. How can I permanently remove it?
You should contact our support team right away. If you’re being tracked, they will try to find and block an account that tracks your phone. This is parental software, and we do not encourage spying on someone’s phone secretly.
Norton keeps identifying malware,,,any way of bypassing this?
Have you given all the needed permissions on the target device? The data will not be gathered if the app isn’t granted access to all the required information. You can also contact the support team if you still have trouble connecting the device, they will resolve your issue.
What if i turned off my internet ?
And how much time mspy takes to upload data on server where i can see them
Sometimes there can be delays with updates if the internet connection on the device is unstable. You can also try checking the Screenrecorder tab to see if screenshots from WhatsApp chats are coming in. If you’re still experiencing troubles, please message our support team.
I’m sure mspy has been installed on my Android. I found the system update icon in my apps but I can not uninstall it and it keeps turning back on. What should I do??
We’re sorry to hear that happened to you. Please contact our support team right away.
Can i know that mspy screen record whatsapp video calls?
Or they get only the history of the call logs?
You will only see the history, and it will also take some screenshots of the video call, depending on the Screen Recorder frequency you set in your dashboard.
Why do some phones require rooting or jailbreaking? How do I know prior to purchasing this app if the target phone requires either?
Rooting is done to give the user control over the system files and to be able to install software from platforms other than the Google Play Store. You can ask our technical support team to help you root your device through the mAssistance service.
You can check your device compatibility here or use the features that do not require rooting (more info here).
All you idiots might want to consider the fact that if you stick this crap in someone’s phone and do not tell them and if that person attempts to synch their phone to their work email, without knowing they carry spy software, you are setting them to be fired and possibly prosecuted. And if you disable their phone safety features to install, then you are compromising their data security. Enjoy your app.
This is a parenting app. Installing it on an adult’s phone without their permission is illegal. Therefore, no one should be harmed if used correctly.
I unlinked the target device but can’t uninstall it from the target phone. There is no app names “Update Services” and when I click on “Play Services” it just resets back to the previous screen.
Here’s a guide on how to uninstall it on the target phone. If this doesn’t help, please contact our support. They will uninstall it remotely.
Hi I recently found out that my partner installed this app on my iphone and gifted me the phone.Its illegal to be used as a spyware. I want to remove this from my device and also all my personal data in your servers. Please help
Here’s a guide on how to uninstall the app from your device. If this does not work, please contact our support, they will uninstall it remotely.
Hi, after installing mspy, can I restart play protect or it must be turn off all the time using mspy?
It has to be turned off all the time.