What Is mSpy Encrypted Data and How to Use Your Private Key?

Jeremy Brighton

There’s not a lot of privacy for you when you go online. Why? Because your data is the most important thing in today’s digital environment.

Google and Facebook are known to collect and sell your private data to advertisers. What’s more, thousands of online scammers seek ways to steal your identity and credit card details. That’s why you need to take care of your privacy.

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How Can I Protect My Privacy Online?

Although your data privacy depends significantly on global corporations, you can still do something to secure yourself online. It’s good to know that you have a few efficient ways to protect your privacy:

  • Double-check what you share on social media;
  • Encrypt your emails and messages, just like we do at mSpy;
  • Browse sites in incognito mode;
  • Read the terms of services before using a product.

What Is Encryption?

mspy encrypted data

Encryption is a security protection measure for your data. It is a form of cryptography and a process whereby personal data becomes an encoded and unintelligible version that uses encryption algorithms and an encryption key. That is how a decryption key or code enables users to decode it again.

mSpy is a company that offers digital products to customers. This means that we take all possible security measures to protect our clients’ privacy.

In particular, mSpy improves clients’ privacy with the Crypt key file method that uses asymmetric encryption. This means that no one can access our clients’ data without their private mSpy key file.

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What Is Encrypted Data On mSpy?

At mSpy, we use the latest encryption and protection technologies and standards. As you use our services, you import into your account information you have collected from target devices. All the mSpy encrypted data is stored on our servers.

Note that the information downloaded by a user to their device or browser is not encrypted. So, a user is solely responsible for securing it.

We apply security hardware and software updates and network scanning procedures to safeguard and secure your personal data. We also follow generally accepted industry security standards.

mSpy stores your personal data in an encrypted way. We use asymmetric public-private key cryptosystem RSA with the key size is 4096 bit (further RSA), and symmetric-key algorithm AES with key size is 256 bit (further AES).

How Does the Asymmetric Encryption Work?

The crypt key file does not replace a client’s password. Instead, it adds an extra layer of encryption to their account.

The files in a client’s account are encrypted with a different key. You need to download your private encryption key. Note that you should keep the key secret and avoid disclosing it to anyone.

The file is downloaded once and will only be used when a password reset is needed.

How to Get Your mSpy Key File?

If you’re a new client, you need to download your key files during the app installation process. You can also get the key emailed while you’re registering with mSpy.

Existing clients can download the key from the Device Management section in their mSpy control panel. The file should be downloaded to your devices or sent to your registered mSpy email address linked to your account.

how to get your mspy key file

How to Use Your Private Key?

If you want to reset your password, you need to provide your previously downloaded private key file. The system requires it to accomplish password resetting. Otherwise, the process won’t be completed.

The password change is performed according to the same scheme. If you forget your passwords, the recovery process will only be done with your private key file.

If you lose your private key file but remember your username and password, you can request a new key.  Just access your control panel to do it.

Summing Up: Is mSpy Safe to Use?

mSpy is continuously improving its products and updates security measures. We take care of your data’s safety and understand the value of your privacy. That’s why we use advanced asymmetric encryption.

If you have questions about any security or data privacy-related issues, feel free to contact our support team. We also recommend that you read our Legal Policy before purchasing a subscription.

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Jeremy Brighton was born and raised abroad in the family of a military, and travelled a lot all over the world. He possesses extensive experience in translating/writing for international journals and newspapers. He is a dedicated and altruistic community worker, with degrees in both Economics and Computer Engineering.


  • I have installed this software on my kids phone, following the steps provided. I have forgotten the password so I sent an e-mail link to change it. After that I logged in but asked me for the encryption key, I skipped that part by writting Agree and continuing. I was able to see the location of the device, but the rest of the data showed as “encrypted”. I tried sending myself a message from that phone, waited 5 minute, looked at messages from mspy account and it showed up, but could not see the name of the sender or phone number, it still shows everything encrypted. Can you help me out, I paid a lot of money and now I feel scammed.

    • Hello, Alexandra! Unfortunately, you can’t restore it now. We use encryption to protect your data, so no one else can access the information in your account without having the encryption key. We’ve notified you in the initial email when sending the key that changing the password without it will automatically encrypt all the data in your account. There should also have been a notification in your dashboard informing you about it once again.
      Please contact our technical support via email or chat and they’ll help you sort this situation out.

  • I need to know how I can start seeing the info again in the phone that I’m tracking. I reset my password without the key file and all the info I had is encrypted now but why won’t it show me the new info. It just stopped showing me everything like they’re not using their phone anymore. I want to go back to reading their messages and seeing the calls.

    • Hi, Taylor! How long has it been since you received any data from the device? Were there any notifications about lost connection in your dashboard?
      You can always contact our technical support team, they will help you out. Just let us know your account ID in the chat or via email.

  • I’m not getting any information anymore and I don’t get Facebook messages or phone messages or his conversations on Chrome

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