Qustodio is a parental control app helping parents regulate kids’ online activity, screen time and check on them remotely. The software is easy to use and provides the full spectrum of monitoring opportunities. It has a vast Qustodio family and ecosystem of parents who want to make parenting as easy as possible.
The Qustodio team claims that the app makes the whole online activity visible as well as device and apps use. Meanwhile, it doesn’t ruin kids’ trust and relationships within a family in overall.
Besides, with continually arising online risks, it allows parents to set up strong filters to manage content popping up in front of kid’s eyes.
In the digital reality, it’s quite hard to deal with kids’ Internet overuse. It’s also challenging to say no when they are obsessed with screen and feeling coming with it. This is where Qustodio parental control comes in handy. Parents don’t have to be tech-savvy but caring and willing to step in.
According to Qustodio reviews in the media, it’s one of the leading parental software altogether with the mSpy parental control app.
Its popularity is growing over the years, and thousands of parents join it every day and month.
Also, it is a way out when families encounter online dangers like cyberbullying, online predators, child sexting, inappropriate online exposure, information leak, etc.
Qustodio is not free but has many plans, and every family can find the most convenient package.
Did you forget your password? You can reset it in a second by following to Qustodio family portal. There, you’ll need to enter your Qustodio login and password to log in. Then, you need to find “Settings” on the right top of the page. Find there “Your account” and password section. You need to change your old password and enter a new one. Do it twice as required. It also asks to enter an old one to get a confirmation from you that you’re willing to change a password. This is it and nor you can use a new password to access qustodio com.
The second scenario is when you know your Qustodio password but still want to change it for security purposes. Again, you need to go to Qustodio family portal and enter your credentials to gon in. On the page, find “Settings” and tap “Settings.” In the password section click “Change”. You need to enter your new password twice and also enter your old one to confirm changes.
Sometimes kids are too tech-savvy, and they figure out how to get around qustodio. That’s why it recommends changing passwords from time to time.
30% of people change email addresses annually. The most evident reason is security. Switching jobs, partners, location, etc. might be sufficient reasons for changing email addresses. But that doesn’t mean that you should stop using the qustodio app. In a nutshell, to change an email address associated with your Qustodio account, you can do the simple steps named below.
To do it, go to Qustodio Family Portal and find Settings, Your account there. Follow the following steps:
Please, when doing the whole process, so not confuse a confirmation letter with Qustodio activation code.
However, you need to check if the system works with a new email. To make sure you’ll get reports and renewals, you need to:
There’s no opportunity with Qustodio to have its emails sent to other email addresses. It is only one email that is used for sending reports and updates.
But you can always have an automatic forwarding to other emails. Here’s how you can do it.
We’ll regard how to do it with the Gmail email address. You need to do the following:
You need to know that Gmail can redirect only to one email simultaneously. Here’s what you can do:
To set up a filter and redirect Qustodio’s reports, here’s what you can do:
By the way, it doesn’t matter whether you use Qustodio for iOS or Android.
When you download Qustodio, obviously there’s an account associated with it. After getting started, you’ll receive reports and updates. They will contain the information about the child’s online activity and other vital data. But if you did not validate your email address, an activity summary will be invisible.
To validate your account, follow these simple steps and the Activity Summary will be available for you bringing daily reports to your email address.
When you create an account for using Qustodio premium, it sends an email to authenticate your email and approve your account. There you’ll find the link to do it. If you lost it somehow and want to get it again, go to the Family Portal and you’ll see a notification saying that your account has not been authenticated. Tap this notification to get a new confirmation to your inbox.
When you have the app on your device and the child profile is ready, you’ll receive a Daily Summary Report to your email address. You may tap the link given in this report and, thus, validate the account.
If Qustodio problems cannot be solved by instructions, contact the support staff for Qustodio troubleshooting.
Once you sign up, your account works by default to send you a report on a daily basis. This report has an extract of information about everything happened with any device which is linked to the child’s profile.
You can always use Qustodio trial to see how it all works.
If you decided not to receive the daily report or opted to get a weekly one, you should modify the notification settings.
The Family Portal is your everything when using Qustodio parental control. There, you’ll find an email notifications section where you can pick which report to get. Just use Qustodio family portal login. There are basically two options:
On this portal, you’ll see a drop-down offering the Settings option. Find Notifications option there. It offers you to pick Daily or Weekly summary by picking yes or no. You can always choose other options.
If you don’t want to get other email notifications ( specials, tech maintenance, newsletters), you can always address to unsubscribe email provided with Qustodio account.
If Qustodio is not working, turn to customer support for troubleshooting.
Qustodio is used in the US, North America, and most European countries. In overall, they claim the app to be sold in 160 countries. Now it is a leading player on the monitoring market with 1 million users. Thus, it’s quite possible that people around the globe migrate changing countries.
So you can move to another country and still use all the plans of Qustodio. However, you might need to change the timezone or country. Obviously, you wouldn’t want to get notifications at night. So here’s how you can make these modifications:
Qustodio provides the translation in 5 languages.
If you’re willing to change the language you use your Qustodio account with, you can do the following:
As any responsible player who provides services, any feedback is welcomed. That’s why Qustodio accepts any of them and take into consideration.
First, you can turn to Help Center to get the answer to any question. There’s also a contact form.The team also provides a survey. There’s also the help form of the Help Center. In the drop-down menu, a customer can pick “Feedback and Suggestions.”
Qustodio reviews all of them but cannot guarantee answers to all.
By the way, many updates, improvements come from opinions, feedback left by customers.
How does Qustodio work with this type of services? It’s easy to add another device. You can always install and make Qustodio work on a new device. To set up Qustodio on a new device, you need to download it and install it on a smartphone or iPhone from the site itself. The system will ask you if you’re newbie or an existing user. Pick that you’re already using an account and follow the guidelines. Here are the steps:
Qustodio anticipated that families usually have more than one kid. When it comes down to two and more teens in the house, it might be a chaos. So it’s reasonable to run multiple devices from one account. Thus, Qustodio helps parents to be sort of omnipresent for more than just one kid.
If you’re already using Qustodio for one or more kids, you can add another child to your account. This makes sense if you’re concerned about all your kids.
The whole process will depend on the platform you use. You need another user account for the kid. For Qustodio Windows, use the Control Panel. Here’s what you can do:
There must be a new Windows account for your child. You’ll also need to create a password for a new account. The same works for every single new kid being added to Qustodio parental monitoring.
This is a primary action before adding another kid. It’s much easier to do if you already have a kid. The above mentioned steps will work every time you want to add a kid. Here are the steps:
How will you know which one belongs to each kid? It’s easy. It will have their name and avatar.
This is actually the whole process. Qustodio considered multiple situations families can encounter. If your situation requires monitoring a few kids, with Qustodio you can do it easily.
If you don’t have any experience with parental controls and what to start from scratch with something that meets the most your needs then you should use Qustodio. Or, even if you have a bad one with another parental control, then let a good one redeem parental controls reputation.
Before getting started, you need to know:
If I want to delete all the information and begin again:
If you want to start new profiles for kids and protect new devices, here’s what you can do:
How to remove or uninstall Qustodio from a device, there are the instructions for every particular device in Help Center. There you’ll get to know:
There are many reasons why parents want to block sites. Usually, they want to protect their kid from sites with lewd content. Some of them spread cyberbullying, contacts with online predators, and other dangers.
Back in 2003-2010, there was MySpace which used to be very popular among kids. Kids would use it for leaving anonymous comments, hateful thoughts or some other insultful stuff. Moreover, it was impossible to track offenders. Later, there were social media who were the same regarding security.
In 2011-2010 there were Facebook, Instagram or Snapchat which spread online dangers. Some other sites joined the list. They need to be regulated at least by parents. So here’s how to do it.
Qustodio usually blocks a particular kind of websites leaning on different criteria:
In a nutshell, to block a site, go to the portal. Open your child’s account and pick Rules and the Web Browsing Rules. Indicate the site you want to block and tap Block.
To block a website, you’ll need:
If Qustodio is not blocking websites, feel free to address the Help Center.
Your kid’s spending too much time on YouTube? Than using Qustodio YouTube restricted mode makes sense. You’ll need to set a time limit first by going to the Qustodio Portal. Visit your child’s profile and pick Rules, the Usage Limits. Here you’re able to regulate the time your kid can use the device or go online.
To configure time limits, follow the steps:
If you’re willing to adjust weekday or weekend time allowance, you’ll need to use Time Allowance. Swipe No to yes to activate this feature. Choose the number of hours you permit your kid to use the device.
If a kid is used to breaking the rules, you can regulate it as well: pick the Device Lock Type unit to pull the device’s action:
Qustodio Premium allows to limit time on a few devices. Moreover, you are able to set the same amount of time for all devices or particular limits for each one. Find Enable Schedule by Device swiping from No to Yes.
This makes sense especially when there are a few teens in the house and they all are so different.
In other words, can you use Qustodio incognito? The developer claims that they have technical restrictions which do not allow to hide Qustodio on mobile phones (Kindle, Android, iOS, Nook).
But you can do it on a PC. Here’s how to do it from a Windows and Mac PC:
Usually, parental controls developers recommend not hiding the icon but informing kids that they will be monitored. Also, so can be identifiable Qustodio for Avast and other anti-viruses. If it’s about business monitoring, the employees must know beforehand that their workplaces will be monitored. It’s well described in the European laws on monitoring.
How to check if a parental control app is reputable? Go check its Policy and find the point about legal basis of monitoring.
When willing to set time limits with Qustodio, you can do it in general or for every particular case. This makes sense when there are troubled teens in the house.
For Windows and Mac users, here’s what you can do:
Please, pay attention that when you enable the time rules, they start working from midnight and not from the time you set it up. This works for both – the web navigation and the entire device.
To stop the time, it’s necessary to turn off the computer or log off from the session. It’s also possible to find out how much time is left by tapping the Qustodio tray icon. A user will receive a notification before the account being locked. But this option is not available with a full-screen mode.
For Android and Kindle devices, here are some peculiarities as well:
There’s also a notice which is delivered 5 minutes before the device lock.
For iOS fans, time limits mean:
If Qustodio Time Limits is not working, feel free to turn to customer care.
If you feel like closing your Qustodio account, here’s what every customer needs to know:
Your phones, smartphones, or computers will be disconnected from Qustodio and all protection settings will be deleted as well. The children’s profiles as well as related data will be deleted as well.
However, this will not remove the app itself from devices. It’s required to do it manually from each device. Please, find the instructions on how remove Qustodio from your devices in the Help Center.
As far as you’re aware, there are multiple options with Qustodio: for families, schools, and businesses. By clicking on each of them, you’ll see the box. You’ll need to log in to your account to shut down the account.
The team always inspire customers to set up any operating system updates on a phone or smartphone to make sure the app and the device are compatible as well as the app works without inconveniences.
For Windows and Mac users, Qustodio works great. However, it’s not compatible with Linux. Windows must be XP with Service Pack 3+. Mac must be OS X Mavericks 10.9+
The site itself and the Family Portal operate best of all on the latest versions of such browsers: Firefox, Safari, Google Chrome, Internet Explorer. There are features that are not supported on older versions.
Note that Qustodio does not work for Chromebooks and Windows phones.
You can also use it on mobile devices like IOS 9+, Android 4+, and Kindle 4+.
Monitoring web searches might be insightful. For example, a kid can get into a dangerous online game as the Blue Whale Challenge. Usually, kids search for the examples of dangerous activities: how to jump from the construction’s high bars or how to carve yourself without feeling too much pain.
Or, if it’s a Flatliner, then the question might be: how to choke yourself to faint but stay alive? How about the question: dating sites for teens? How to find out if I am pregnant? In a nutshell, when parents monitor web searches, it might help prevent many unhealthy things.
When using Qustodio, parents will get reports on the Family Portal’s Activity Summary.
Here’s another good news for parents: the app has a feature “enforce Safe Search” which makes Google, YouTube, Bing filter all material indicated as inappropriate. It’s restricted mode.
To switch it off, you need to go to the Family Portal, find Rules and Safe Search. However, you have to know that Qustodio enables the restricted mode in all searches, but the search site defines the nature of the material to show.
When this Qustodio alternative is turned on, YouTube will also ban comments since it’s impossible to supervise whether the user will comment something indecent.
Parents will get reports on the Family Portal when using Android’s Google App. Qustodio will expose a web browser once the app is opened, thus, the restricted mode is enabled. The Voice Assistant and Google Now will work accordingly.
Specific questions like Qustodio for Instagram, Snapchat or social media can be found on the site.
With Qustodio you cannot ban particular keywords and searches. The same works for particular URLs. You can only ban specific domains. (i.e., badcontent.com).
Take into consideration that when using YouTube, Google, and other search engines, the app won’t filter the material. It enables Safe Search. The latter defines the filter criteria according to Google and YouTube factors. This option is available in the Portal’s Rules, particularly in Web browsing rules.
Keywords are clues, subjects that determine the nature of the content.
Or, these are simple phrases a kid enters into search engines. It’s possible to monitor them but not manage. These words might be insightful as well.
Imagine you found a keyword like “Agent_bluewhale”?
What would you do? Definitely, you would step in.
Each platform requires different approaches.
On Windows and Mac PC, the child won’t be able to surf the Internet on none of the web browsers.
For Android users, all the apps are blocked, except for the home screen, the list of recent apps, the notification bar, and incoming calls.
For iOS devices, the whole online activity is banned, so are online apps. Software that doesn’t need the Internet, are available.
On Windows and Mac PC, a kid won’t have access to it since a Qustodio screen will not allow.
On Android devices, any usage is banned. Only the Panic Button and emergency calls are available.
For iOS, the won’t be the Internet connection, access to apps 4+ which is defined by App Store.